Sonder City Hall Park0

Very good location - near major subway station in the FiDi district with Battery Park, 9/11 memorial, Brooklyn bridge within a few minute walking distance. We visited mainly Manhattan - all our destinations were within 20-25 minutes via transport. Numerous places to grab a bite nearby - Joes Pizza, Taim, Poke Bowls. Friendly stuff - polite and ready to answer questions or check if something is not ok even at 10p.m. Impressive. Living space and amenities - We rented two units - one with 1BR and another with queen size bed. The space was opulent given New York Manhattan standards, with good kitchenettes (especially 1BR studio with good storage space). You also have access to washing machine / dryers if you are looking forward a longer stay and a rooftop garden on the 15th floor. Clean, well maintained.

It is not something we didn't like but be warned - room cleaning is not included in the price. You should order it separetely. Another warning - the AC is turned on 24/7 (at least during summer) and there is noise coming from the unit (although we found no problems falling asleep).

The apartment was huge for New York standards, had a full kitchen and laundry faculties in the building. It was also really nicely decorated and the bed was really comfortable.

It would be have been nice to have the apartment cleaned once during our week long stay, but it was very handy that there were extra towels in the room and that extra toilet paper, shampoo etc was avaiable when needed.

Great location in NYC. Bed was extremely comfortable and studio very spacious. The laundry facilities which are available free of charge were super handy and also the guest lounge room and luggage storage for use before an evening flight.

My only criticism is the shower room design, the water just goes over the entire bathroom floor instead of sloping down into the two drains. This seems like a silly design. We had to to use 5 towels to dry the floor and then wash and tumble dry them. Other days we rolled up a towel to ask as a barrier on the floor but this shouldn’t be necessary. For such a fantastic property the shower design is a let down.

EXCELLENT LOCATION - this is what makes this accommodation perfect for a sightseeing stay in the city. It is located right at the subway station Fulton street, which offers connection to all major subway lines as well as easy transportation to JFK AirTrain. It is possible to discover OneWorld Trade Center, Wallstreet, Oculus, Staten Island Ferry, Chinatown and many more sights on foot. BIG ROOMS - for New York the rooms have an excellent size and also offer the option to make your own breakfast in the room in the small kitchen. It even has a dishwasher. LUGGAGE STORAGE - it is possible to store the luggage upon the day of arrival and when checking out, which gives you the opportunity to discover the city even more. GREAT STAFF - very friendly and took care of any matter quickly.

Laundry room was very convenient. Rooms were considerably large then what is usual in NYC.

No access to Rooftop. We had asked the front desk if we could go out to the roof and were told it was not open to guests. However the roof is advertised on booking sites. This was one of the reasons we opted to stay here so we were a little disapointed.

Apartment on 14th floor with nice view. Everything very clean. Lots of closet/dyorage space. Loved that we could cook. Great with complementsry laundry room on the 7th floor, As well as the lockers to store luggage! All staff we met was very nice and professional. Plenry of restaurants in the area as well as 2 supermarkets and shopping in The Oculus. Subway is ony few feet from the Donder’s entrance (station is Fulton Street), easy to get around, even took subwY straight from JFK airport.

Our dishwasher was not working, however customer service was great and replied right away that we would be refunded $200 back for the inconvenience. We understand the no clesning/no maid service, however it would be nice to have access to a vacuum since it did get kind of dusty on the floors after a couple of days. Also the very nice coffee table made of marble was very heavy to move (in order to open the sofa bed for our daughter to sleep), wheels or some easier to move table might be good. The mattres on the soffa could be of a little better quality, but was ok for my daughter.

Excellent location in the heart of the financial district of Downtown Manhattan, right beside Fulton St Station, close to the Oculus, WTC and Battery Park.

i love this new hospitality paradigm- a hotel without phones or tvs & guests being left alone to enjoy new, temporary home bases. rooms are fabulous, clean and spacious. everything works. check in is done online & entry gained via an emailed digital code. there is cheerful, helpful daytime staff at the small front desk, at nights there is a security person only, no staff. but a 24/7 help line allows you to chat by text re issues or enquiries. that option is not prominently displayed on their app, so best to note the contact number ahead of time, in case you can’t figure out how something works. (in 4 days i used it twice.) this hotel is two short blocks from the 9/11 memorial - so, located on the north edge of financial district just below tribeca, with plenty of subway lines and eateries to choose from. my only complaint, and it is minor, is that the essential front door keypad is very small, unlit, & some of the buttons are worn & slow to respond, so the initial entry can be frustrating - they really should upgrade that. otherwise, stellar.

huge apartment with lots of amenities. it’s all smart so it’s easy to check in and get online in the room.

charge for early check in before 4pm!

What a find. I would highly recommend this place. The apartments are huge (not just by NYC standards, but just big for any city) so there is PLENTY of space and gorgeous furnishings. It felt new and luxurious. I’ve stayed at 5 star hotels all over Manhattan and Brooklyn previously, and this Sonder was far better than all of them. A great shower, walk in wardrobe, full kitchen (if you need it), great lighting and lots of power points. Very comfortable bed and access to laundry. It feels high end, without the big price tag. Such good find. I would definitely stay here again. even though some Sonders don’t have front desk staff, this one does.

so minor - I would have loved a better make up mirror, or mirror with slightly better lighting.