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Gora 1320-276, Hakone, 250-0402, Japan
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+1-833-728-2041705 reviews
1/127
Free wifi
Sauna
Hot tub
Air conditioning
Bar
Terrace
Hot spring bath
Mountain view
Escape to luxury at Tensui Saryo, a prestigious 5-star hotel nestled in the breathtaking city of Hakone, Japan. Located just 4.5mi from the city center, this tranquil oasis offers top-notch amenities and unparalleled service to ensure a memorable stay. The hotel's address at Gora 1320-276 provides a secluded yet convenient setting for travelers looking to unwind in style.
Guests at Tensui Saryo can indulge in a variety of complimentary amenities, including free WiFi, air conditioning, a sauna, hot spring baths, and more. With 705 reviews touting its excellence, this hotel is celebrated for its attention to detail and commitment to guest comfort. Whether you're craving a relaxing soak in the hot springs or a refreshing cocktail at the bar, Tensui Saryo has everything you need for a truly luxurious experience.
Experience the epitome of Japanese hospitality at Tensui Saryo, where every detail is designed to exceed your expectations. From the soothing air purifiers to the thoughtful bidet and free toiletries, this hotel spares no expense in ensuring your comfort. Treat yourself to a stay at Tensui Saryo for a lavish retreat in the heart of Hakone.
For those seeking a seamless and convenient payment experience, Tensui Saryo offers a variety of accepted payment methods. Say goodbye to fumbling for cash, as this upscale hotel does not accept cash payments. You can settle your bill effortlessly with major credit cards including American Express, JCB, Visa, Mastercard, Diners Club, Discover, NICOS, and UnionPay. With these hassle-free payment options, you can focus on enjoying your luxurious getaway without any payment-related worries.
With an array of tastefully designed rooms to choose from, Tensui Saryo caters to your specific preferences and needs. Experience the charm of Japanese hospitality in the Japanese Style, Nonsmoking room that accommodates 2 adults and 1 child. Prefer a room with a bathtub on the upper level? The 2 Beds, Bathtub, Nonsmoking, Upper Level room is perfect for you. Each room is meticulously appointed to ensure your comfort and relaxation, promising a rejuvenating stay amidst the picturesque surroundings of Hakone.
As the sun sets over the tranquil city of Hakone, unwind in one of the thoughtfully curated rooms at Tensui Saryo. From the elegantly designed Run of House room to the cozy yet sophisticated 1 Queen Bed, Nonsmoking room, each accommodation option invites you to kick back and revel in the luxurious ambience. Whether you're savoring a mountain view from the 2 Beds, Nonsmoking, Mountain View, Annex Building room or opting for a serene retreat in the Nonsmoking, Upper Level room, your stay at Tensui Saryo promises to be a delightful escape into comfort and luxury.
Closest airports
Tokyo International Airport
46.2miMt. Fuji Shizuoka Airport
58.3miFree wifi
Sauna
Hot tub
Air conditioning
Bar
Terrace
Hot spring bath
Mountain view
Non-smoking rooms
Elevator
Balcony
Bathtub
Upper floors accessible by elevator
Bidet
Free toiletries
Show 6 photos
Japanese Style, King Size, Highfloor
1 King Size Bed
430 sqft
Spa tub
Balcony
Flat-screen TV
Refrigerator
+
More details
Located on the top floor of the main building, this double room features a Western-style bed and tatami (woven-straw) seating area. Guests can relax in the private open-air bath.
Show 15 photos
Annex, Twin, Mountain View
1 Twin Bed
465 sqft
Spa tub
Balcony
Flat-screen TV
Refrigerator
+
More details
This annexed quadruple room features Western-style beds and a tatami (woven-straw) seating area with a mountain view. Guests can relax in the in-room private open-air bath.
Show 15 photos
Annex, Twin
1 Twin Bed
465 sqft
Spa tub
Balcony
Flat-screen TV
Refrigerator
+
More details
This annexed quadruple room features Western-style beds and a tatami (woven-straw) seating area. Guests can relax in the in-room private open-air bath.
Show 7 photos
Twin Room, Highfloor, Bathtub
1 Twin Bed
680 sqft
Spa tub
Flat-screen TV
Refrigerator
Tea/Coffee maker
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More details
Located on the top floor of the main building, this twin room features Western-style beds and a tatami (woven-straw) seating area. Guests can relax in the private bath with views.
Show 8 photos
Double Room, Highfloor
755 sqft
Spa tub
Flat-screen TV
Refrigerator
Tea/Coffee maker
+
More details
This quadruple room in the main building features a Western-style bed and tatami (woven-straw) seating area. Guests can relax in the private semi open-air hot spring bath.
Show 6 photos
Queen Room, Single Use
1 Double Bed
235 sqft
Coffee machine
Flat-screen TV
Refrigerator
Air conditioning
More details
Show 6 photos
Japanese Style, King Size
1 King Size Bed
Spa tub
Balcony
Flat-screen TV
Refrigerator
+
More details
Show 6 photos
Queen Room
1 Queen Size Bed
Flat-screen TV
Refrigerator
Tea/Coffee maker
x4
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x3
More details
Show 5 photos
Japanese Style, Single Use
3 Futon Mat Beds
430 sqft
Coffee machine
Flat-screen TV
Refrigerator
Air conditioning
x3
More details
Show 6 photos
Japanese Style
Spa tub
Balcony
Flat-screen TV
Refrigerator
+
More details
Show 7 photos
Room - 2 Bed, Bathtub
Spa tub
Flat-screen TV
Refrigerator
Tea/Coffee maker
x4
+
x3
More details
Show 15 photos
Annex Building, 2 Bed
Spa tub
Balcony
Flat-screen TV
Refrigerator
+
More details
8.5
705 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Kevin
9.1
December 2023
Tensui Saryo is located a few mins walk from the Gora station (you'll have to go through an underpass). It is super easy to catch the Hakone Railway and the cable car. The staff is wonderful. The younger workers spoke some English, but the older workers could not. Not a huge issue as long as you know a few words/phrases in Japanese and use Google Translate for the rest. Everyone was attentive and super helpful. Once you checked in, everything is pretty much handled through their website (like booking a private onsen, spa services, etc.) You get one free drink at the bar while you soak your feet! There are two buildings: the original and an annex. The annex is a newer building, so you do have to walk a little bit to get to the main building where all the amenities are. Not a huge issue when you enjoy wearing your yukata! I stayed at the annex building with a private bath. The view is stunning and the outdoor bath is nice, especially when the weather is cold and the water is super hot. It was relaxing soaking in your private bath outdoor, while enjoying the peace and quiet. The amenities in the room are very good. In addition to free water, the fridge also has some complimentary beers. The room provides pretty much everything you need for a stay: toothbrush, toothpaste, comb, face cleanser, face moisturizer, a steam mist machine for your face, pajamas. I did book a private onsen early in the morning (as there were limited time slots). You get 45 minutes, so be respectful of others as the workers need to clean the onsen before the next reservation. The bath was nice and could fit 2 adults. Highly recommend to do this early in the morning so you can catch the sunrise! The dinner and breakfast were very good. We were all full on both meals and the food was delicious. Our waitress was super sweet and helpful. Overall, a very nice stay in Hakone!
The sink was right next to one of the beds. It was super weird to use, especially when you are brushing your teeth/washing your face in the morning while trying not to splash water on the bed.
Penying
10
September 2024
Great location. Gora is the best base to explore Hakone. The hotel is very close to train station, bus stop and taxi stand. Check-in staff was very attentive. (ไข่เจียว) She gave me a very cute hand drawn map of Gora area. Unlimited drink bar with foot bath is also great. The onsen, outdoor bath and private outdoor bath are well maintain. Unfortunately, I had no time to try bed rock bath. My room has private onsen on the corridor, but I didn’t use it cause a gecko was staring at me. Free drinks in the fridge. Full set of coffee maker. Spacious room. What else could I mention.
The checkout time at 10am is super early. No online option for food for solo traveler. So, I had to book for my breakfast at the property.
Robert
9.1
April 2024
Had the double room with a private hot tub. The room came with a free booking for the public onsen, and a booking for the stone bath. Room quality great and quite large, the double bed was huge (not a normal.double). Right near the station with coffee shops and restaurants right outside.
The slippers and robes provided don't cater for western giants. Max size 9 slippers meant I had to wear my normal shoes around the hotel. The robes performed their job admirably but some larger / longer options would have saved a few close calls.
Khai
10
February 2024
My wife and I were thrilled with the stay and would love to re-visit: - the traditional room was spacious and comfortable, with a great balcony (that has a hot spring tub) in which we caught the sunrise. - the complimentary stone bath and private hot spring were fantastic. - the breakfast was excellent. - the staff were friendly and helpful. - it was very close to the Gora bus station; it was also accessible from the east through a path cutting across the hills which allowed us to get there from the Miyaginobashi bus stop.
Nathan
8.2
April 2024
The staff and facilities were phenomenal. The view was lovely (despite the rain). It was nice having a private onsen on the balcony for the room as well as access to a selection of larger private onsen in the Ryokan you could book during your stay. The tatami mats, provided attire, and additional amenities really helped create the atmosphere of a luxurious Japanese stay.
While the cuisine was very well prepared and a delight to look at, sadly, none of it was particularly appetizing. Note, that is not to say that any of the food was unappealing, just that none of it left me with a feeling of wanting more of the particular dish. I thought this may have been due to my unfamiliarity with some of the local cuisine. However, later stays at other lodgings showcased many similar dishes which were far more delectable.
Emily
10
June 2023
Such a good experience here. The place was a lot less than other onsen hotels nearby and the service was great. I enjoyed the welcome cakes (although not much to write home about) and drinks on ice, then enjoyed my welcome drink at the bar - the foot spa at the bar was great - and it was very quiet (I was there on weekdays). The room was clean and updated and the balcony was brand new - loved the outdoor shower and bath. The bathroom was huge and modern and amenities great
Even though I spoke Japanese, the wait staff in the restaurant didn't chat to me, even though he chatted extensively to the Japanese guests. I heard him laughing and joking but because I didn't look Japanese, he just didn't speak to me at all - it was a shame, as I was travelling alone - but this is common in Japan. Luckily I know Japanese, but for a foreign traveller without any knowledge of Japanese or Japan, it would be good to have more explanations, especially for the meals. The main outdoor onsen was on the small side.
Rebecca
8.2
November 2023
The room was very spacious & clean, it included a tatami living room, separate bedroom and a hot bath on the balcony with mountain view. The hotel provided Yukatas for the guests to wear and it was very enjoyable experience to wear this around the accommodation and to breakfast. The room felt very private, which is perfect for a couple getaway. Overall, the hotel had a very nice traditional Japanese feel. There was also public onsen with good amenities, foot spa at the bar, as well as private onsen and sauna which can be reserved free of charge if you wanted to enjoy a different bathing experience.
The cleanliness of the bathing areas in the public onsen and in the private rooftop onsen could have been better. It looked like it hadn’t been clean very well and detracts from the relaxing experience.
Gitana
10
November 2023
I had an unforgettable experience in Tensui Saryo! The room was amazingly spacious, had really nice amenities, among which a few different types of coffee beans and all the necessary tools to brew some nice coffee. The private onsen on the balcony was just the right amount of hot and the view to the mountais was stunning! Definitely recommend trying out the breakfast for the cultural experience (and it was filling too). Staff was very friendly and helpful - I felt welcomed and appreciated. Had no issues communicating in basic japanese and english. Finally, hotel is located 5 min (maybe even less) to the start of the Hakone sightseeing loop - extremely convenient for starting the route as early as possible.
Jovanovic
9.1
May 2023
Pretty big room with everything you would need. They provide you with some free drinks too in the fridge. Location is pretty close to the main train station. Views are pretty nice too. Bed is really comfortable. You get some traditional Japanese clothes that fit even larger people. Onsen is amazing. It's clean and it's outside, so you can definitely see the sky and feel the air a lot more. They also have indoor onsen. What I really liked is you can reserve a private hot bath tub for 45 minutes with amazing view in basically separate room. You also get some free drinks when you come to the bar area. Breakfast was nice, albeit if you're a tourist it is a bit hard to understand what to eat and how.
Like I've mentioned, bed is pretty nice. However, what caused me to wake up multiple times throughout the night drenched in sweat is the blanket that's really thick and the fact that it is made in a way your legs will be under it whatever you do, unless you sleep on it or 90 degrees to the side. You can't pull it over your legs.
Cierra
10
August 2024
They really spoil you here! They have a hot foot bath you can enjoy after arriving with a complimentary drink and snack service and welcome drink. They have a natural small onsen with sulfuric water and a normal modern onsen next to it. It's easy to reach the main sights of Hakone from the nearby train station. The traditional Japanese big breakfast spread was also such a unique experience. I wish I would have stayed more than one night!
Everything was great! It's a very quiet hotel.
Attractions
Hakone Open-Air Museum
0.6miPola Museum of Art
1.5miNarukawa Art Museum
3.7miOdawara Castle (Odawara-jo)
6miFuji-Hakone-Izu National Park
18.8miFuji Five Lakes (Fujigoko)
21.4miKawaguchi-ko (Lake Kawaguchi)
24.5miFujiyoshida Sengen Shrine (Kitaguchi Hongu Fuji Sengen Jinja)
24.7miShiraito Falls (Shiraito no Taki)
26.3miNarusawa Ice Cave
26.5miDaibutsu (Great Buddha of Kamakura)
27.9miAokigahara Forest
28.4miEngaku-ji Temple
28.8miTsurugaoka Hachimangu Shrine
29.2miLake Motosu (Motosu-ko)
29.9miAttractions
Hakone Open-Air Museum
0.6miPola Museum of Art
1.5miNarukawa Art Museum
3.7miOdawara Castle (Odawara-jo)
6miFuji-Hakone-Izu National Park
18.8miFuji Five Lakes (Fujigoko)
21.4miKawaguchi-ko (Lake Kawaguchi)
24.5miFujiyoshida Sengen Shrine (Kitaguchi Hongu Fuji Sengen Jinja)
24.7miShiraito Falls (Shiraito no Taki)
26.3miNarusawa Ice Cave
26.5miDaibutsu (Great Buddha of Kamakura)
27.9miAokigahara Forest
28.4miEngaku-ji Temple
28.8miTsurugaoka Hachimangu Shrine
29.2miLake Motosu (Motosu-ko)
29.9miAirports
Tokyo International Airport
46.2miMt. Fuji Shizuoka Airport
58.3miFree wifi
Sauna
Hot tub
Air conditioning
Bar
Terrace
Hot spring bath
Mountain view
Non-smoking rooms
Elevator
Balcony
Bathtub
Upper floors accessible by elevator
Bidet
Free toiletries
Accessibility
Upper floors accessible by elevator
Bathroom
Bathtub
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shared bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Cleaning Services
Daily housekeeping
Food & Drink
Bar
Kids' meals
Tea/Coffee maker
Vending machine (drinks)
Front Desk Services
Baggage storage
Invoice provided
General
Air conditioning
Designated smoking area
Elevator
Heating
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Refrigerator
Media & Technology
Flat-screen TV
TV
Outdoors
Balcony
Terrace
Physical distancing
Cashless payment available
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Smoke alarms
Safety features
Air purifiers
First aid kits available
Spa
Back massage
Beauty services
Body treatments
Facial treatments
Foot bath
Foot massage
Full-body massage
Head massage
Hot spring bath
Hot tub
Massage
Neck massage
Open-air bath
Public Bath
Sauna
View
Mountain view
Pets are not allowed.
WiFi is available in some hotel rooms and is free of charge.
There's no age requirement for check-in
The entrance to the property is closed between 22:00 and 06:00
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Discover,
American Express,
Diners Club,
JCB,
Mastercard,
Visa,
NICOS,
UnionPay
This property does not accept cash.
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