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8.5

705 reviews

Tensui Saryo

Tensui Saryo

Gora 1320-276, Hakone, 250-0402, Japan

Reservations:

+1-833-728-2041

Choose dates to view prices

Free wifi

Sauna

Hot tub

Air conditioning

Bar

Terrace

Hot spring bath

Mountain view

Tensui Saryo

Escape to luxury at Tensui Saryo, a prestigious 5-star hotel nestled in the breathtaking city of Hakone, Japan. Located just 4.5mi from the city center, this tranquil oasis offers top-notch amenities and unparalleled service to ensure a memorable stay. The hotel's address at Gora 1320-276 provides a secluded yet convenient setting for travelers looking to unwind in style.

Guests at Tensui Saryo can indulge in a variety of complimentary amenities, including free WiFi, air conditioning, a sauna, hot spring baths, and more. With 705 reviews touting its excellence, this hotel is celebrated for its attention to detail and commitment to guest comfort. Whether you're craving a relaxing soak in the hot springs or a refreshing cocktail at the bar, Tensui Saryo has everything you need for a truly luxurious experience.

Experience the epitome of Japanese hospitality at Tensui Saryo, where every detail is designed to exceed your expectations. From the soothing air purifiers to the thoughtful bidet and free toiletries, this hotel spares no expense in ensuring your comfort. Treat yourself to a stay at Tensui Saryo for a lavish retreat in the heart of Hakone.

For those seeking a seamless and convenient payment experience, Tensui Saryo offers a variety of accepted payment methods. Say goodbye to fumbling for cash, as this upscale hotel does not accept cash payments. You can settle your bill effortlessly with major credit cards including American Express, JCB, Visa, Mastercard, Diners Club, Discover, NICOS, and UnionPay. With these hassle-free payment options, you can focus on enjoying your luxurious getaway without any payment-related worries.

With an array of tastefully designed rooms to choose from, Tensui Saryo caters to your specific preferences and needs. Experience the charm of Japanese hospitality in the Japanese Style, Nonsmoking room that accommodates 2 adults and 1 child. Prefer a room with a bathtub on the upper level? The 2 Beds, Bathtub, Nonsmoking, Upper Level room is perfect for you. Each room is meticulously appointed to ensure your comfort and relaxation, promising a rejuvenating stay amidst the picturesque surroundings of Hakone.

As the sun sets over the tranquil city of Hakone, unwind in one of the thoughtfully curated rooms at Tensui Saryo. From the elegantly designed Run of House room to the cozy yet sophisticated 1 Queen Bed, Nonsmoking room, each accommodation option invites you to kick back and revel in the luxurious ambience. Whether you're savoring a mountain view from the 2 Beds, Nonsmoking, Mountain View, Annex Building room or opting for a serene retreat in the Nonsmoking, Upper Level room, your stay at Tensui Saryo promises to be a delightful escape into comfort and luxury.

Closest airports

Tokyo International Airport

46.2mi

Mt. Fuji Shizuoka Airport

58.3mi

Most popular amenities

Free wifi

Sauna

Hot tub

Air conditioning

Bar

Terrace

Hot spring bath

Mountain view

Non-smoking rooms

Elevator

Balcony

Bathtub

Upper floors accessible by elevator

Bidet

Free toiletries

Rooms

Show 6 photos

Japanese Style, King Size, Highfloor

1 King Size Bed

430 sqft

Spa tub

Balcony

Flat-screen TV

Refrigerator

+

More details

Located on the top floor of the main building, this double room features a Western-style bed and tatami (woven-straw) seating area. Guests can relax in the private open-air bath.

Show 15 photos

Annex, Twin, Mountain View

1 Twin Bed

465 sqft

Spa tub

Balcony

Flat-screen TV

Refrigerator

+

More details

This annexed quadruple room features Western-style beds and a tatami (woven-straw) seating area with a mountain view. Guests can relax in the in-room private open-air bath.

Show 15 photos

Annex, Twin

1 Twin Bed

465 sqft

Spa tub

Balcony

Flat-screen TV

Refrigerator

+

More details

This annexed quadruple room features Western-style beds and a tatami (woven-straw) seating area. Guests can relax in the in-room private open-air bath.

Show 7 photos

Twin Room, Highfloor, Bathtub

1 Twin Bed

680 sqft

Spa tub

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

Located on the top floor of the main building, this twin room features Western-style beds and a tatami (woven-straw) seating area. Guests can relax in the private bath with views.

Show 8 photos

Double Room, Highfloor

755 sqft

Spa tub

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

This quadruple room in the main building features a Western-style bed and tatami (woven-straw) seating area. Guests can relax in the private semi open-air hot spring bath.

Queen Room with Tatami Area - single occupancy - Non-Smoking in Tensui Saryo

Show 6 photos

Queen Room, Single Use

1 Double Bed

235 sqft

Coffee machine

Flat-screen TV

Refrigerator

Air conditioning

More details

Show 6 photos

Japanese Style, King Size

1 King Size Bed

Spa tub

Balcony

Flat-screen TV

Refrigerator

+

More details

Show 6 photos

Queen Room

1 Queen Size Bed

Flat-screen TV

Refrigerator

Tea/Coffee maker

x4

+

x3

More details

Japanese Style Room - single occupancy - Non-Smoking in Tensui Saryo

Show 5 photos

Japanese Style, Single Use

3 Futon Mat Beds

430 sqft

Coffee machine

Flat-screen TV

Refrigerator

Air conditioning

x3

More details

Show 6 photos

Japanese Style

Spa tub

Balcony

Flat-screen TV

Refrigerator

+

More details

Show 7 photos

Room - 2 Bed, Bathtub

Spa tub

Flat-screen TV

Refrigerator

Tea/Coffee maker

x4

+

x3

More details

Show 15 photos

Annex Building, 2 Bed

Spa tub

Balcony

Flat-screen TV

Refrigerator

+

More details

Guest reviews

8.5

705 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇺🇸

Kevin

9.1

December 2023

Tensui Saryo is located a few mins walk from the Gora station (you'll have to go through an underpass). It is super easy to catch the Hakone Railway and the cable car. The staff is wonderful. The younger workers spoke some English, but the older workers could not. Not a huge issue as long as you know a few words/phrases in Japanese and use Google Translate for the rest. Everyone was attentive and super helpful. Once you checked in, everything is pretty much handled through their website (like booking a private onsen, spa services, etc.) You get one free drink at the bar while you soak your feet! There are two buildings: the original and an annex. The annex is a newer building, so you do have to walk a little bit to get to the main building where all the amenities are. Not a huge issue when you enjoy wearing your yukata! I stayed at the annex building with a private bath. The view is stunning and the outdoor bath is nice, especially when the weather is cold and the water is super hot. It was relaxing soaking in your private bath outdoor, while enjoying the peace and quiet. The amenities in the room are very good. In addition to free water, the fridge also has some complimentary beers. The room provides pretty much everything you need for a stay: toothbrush, toothpaste, comb, face cleanser, face moisturizer, a steam mist machine for your face, pajamas. I did book a private onsen early in the morning (as there were limited time slots). You get 45 minutes, so be respectful of others as the workers need to clean the onsen before the next reservation. The bath was nice and could fit 2 adults. Highly recommend to do this early in the morning so you can catch the sunrise!   The dinner and breakfast were very good. We were all full on both meals and the food was delicious. Our waitress was super sweet and helpful. Overall, a very nice stay in Hakone!

The sink was right next to one of the beds. It was super weird to use, especially when you are brushing your teeth/washing your face in the morning while trying not to splash water on the bed.

🇹🇭

Penying

10

September 2024

Great location. Gora is the best base to explore Hakone. The hotel is very close to train station, bus stop and taxi stand. Check-in staff was very attentive. (ไข่เจียว) She gave me a very cute hand drawn map of Gora area. Unlimited drink bar with foot bath is also great. The onsen, outdoor bath and private outdoor bath are well maintain. Unfortunately, I had no time to try bed rock bath. My room has private onsen on the corridor, but I didn’t use it cause a gecko was staring at me. Free drinks in the fridge. Full set of coffee maker. Spacious room. What else could I mention.

The checkout time at 10am is super early. No online option for food for solo traveler. So, I had to book for my breakfast at the property.

🇦🇺

Robert

9.1

April 2024

Had the double room with a private hot tub. The room came with a free booking for the public onsen, and a booking for the stone bath. Room quality great and quite large, the double bed was huge (not a normal.double). Right near the station with coffee shops and restaurants right outside.

The slippers and robes provided don't cater for western giants. Max size 9 slippers meant I had to wear my normal shoes around the hotel. The robes performed their job admirably but some larger / longer options would have saved a few close calls.

🇺🇸

Khai

10

February 2024

My wife and I were thrilled with the stay and would love to re-visit: - the traditional room was spacious and comfortable, with a great balcony (that has a hot spring tub) in which we caught the sunrise. - the complimentary stone bath and private hot spring were fantastic. - the breakfast was excellent. - the staff were friendly and helpful. - it was very close to the Gora bus station; it was also accessible from the east through a path cutting across the hills which allowed us to get there from the Miyaginobashi bus stop.

🇺🇸

Nathan

8.2

April 2024

The staff and facilities were phenomenal. The view was lovely (despite the rain). It was nice having a private onsen on the balcony for the room as well as access to a selection of larger private onsen in the Ryokan you could book during your stay. The tatami mats, provided attire, and additional amenities really helped create the atmosphere of a luxurious Japanese stay.

While the cuisine was very well prepared and a delight to look at, sadly, none of it was particularly appetizing. Note, that is not to say that any of the food was unappealing, just that none of it left me with a feeling of wanting more of the particular dish. I thought this may have been due to my unfamiliarity with some of the local cuisine. However, later stays at other lodgings showcased many similar dishes which were far more delectable.

🇬🇧

Emily

10

June 2023

Such a good experience here. The place was a lot less than other onsen hotels nearby and the service was great. I enjoyed the welcome cakes (although not much to write home about) and drinks on ice, then enjoyed my welcome drink at the bar - the foot spa at the bar was great - and it was very quiet (I was there on weekdays). The room was clean and updated and the balcony was brand new - loved the outdoor shower and bath. The bathroom was huge and modern and amenities great

Even though I spoke Japanese, the wait staff in the restaurant didn't chat to me, even though he chatted extensively to the Japanese guests. I heard him laughing and joking but because I didn't look Japanese, he just didn't speak to me at all - it was a shame, as I was travelling alone - but this is common in Japan. Luckily I know Japanese, but for a foreign traveller without any knowledge of Japanese or Japan, it would be good to have more explanations, especially for the meals. The main outdoor onsen was on the small side.

🇦🇺

Rebecca

8.2

November 2023

The room was very spacious & clean, it included a tatami living room, separate bedroom and a hot bath on the balcony with mountain view. The hotel provided Yukatas for the guests to wear and it was very enjoyable experience to wear this around the accommodation and to breakfast. The room felt very private, which is perfect for a couple getaway. Overall, the hotel had a very nice traditional Japanese feel. There was also public onsen with good amenities, foot spa at the bar, as well as private onsen and sauna which can be reserved free of charge if you wanted to enjoy a different bathing experience.

The cleanliness of the bathing areas in the public onsen and in the private rooftop onsen could have been better. It looked like it hadn’t been clean very well and detracts from the relaxing experience.

🇱🇹

Gitana

10

November 2023

I had an unforgettable experience in Tensui Saryo! The room was amazingly spacious, had really nice amenities, among which a few different types of coffee beans and all the necessary tools to brew some nice coffee. The private onsen on the balcony was just the right amount of hot and the view to the mountais was stunning! Definitely recommend trying out the breakfast for the cultural experience (and it was filling too). Staff was very friendly and helpful - I felt welcomed and appreciated. Had no issues communicating in basic japanese and english. Finally, hotel is located 5 min (maybe even less) to the start of the Hakone sightseeing loop - extremely convenient for starting the route as early as possible.

🇷🇸

Jovanovic

9.1

May 2023

Pretty big room with everything you would need. They provide you with some free drinks too in the fridge. Location is pretty close to the main train station. Views are pretty nice too. Bed is really comfortable. You get some traditional Japanese clothes that fit even larger people. Onsen is amazing. It's clean and it's outside, so you can definitely see the sky and feel the air a lot more. They also have indoor onsen. What I really liked is you can reserve a private hot bath tub for 45 minutes with amazing view in basically separate room. You also get some free drinks when you come to the bar area. Breakfast was nice, albeit if you're a tourist it is a bit hard to understand what to eat and how.

Like I've mentioned, bed is pretty nice. However, what caused me to wake up multiple times throughout the night drenched in sweat is the blanket that's really thick and the fact that it is made in a way your legs will be under it whatever you do, unless you sleep on it or 90 degrees to the side. You can't pull it over your legs.

🇺🇸

Cierra

10

August 2024

They really spoil you here! They have a hot foot bath you can enjoy after arriving with a complimentary drink and snack service and welcome drink. They have a natural small onsen with sulfuric water and a normal modern onsen next to it. It's easy to reach the main sights of Hakone from the nearby train station. The traditional Japanese big breakfast spread was also such a unique experience. I wish I would have stayed more than one night!

Everything was great! It's a very quiet hotel.

Points of Interest Around Tensui Saryo

Attractions

Hakone Open-Air Museum

0.6mi

Pola Museum of Art

1.5mi

Narukawa Art Museum

3.7mi

Odawara Castle (Odawara-jo)

6mi

Fuji-Hakone-Izu National Park

18.8mi

Fuji Five Lakes (Fujigoko)

21.4mi

Kawaguchi-ko (Lake Kawaguchi)

24.5mi

Fujiyoshida Sengen Shrine (Kitaguchi Hongu Fuji Sengen Jinja)

24.7mi

Shiraito Falls (Shiraito no Taki)

26.3mi

Narusawa Ice Cave

26.5mi

Daibutsu (Great Buddha of Kamakura)

27.9mi

Aokigahara Forest

28.4mi

Engaku-ji Temple

28.8mi

Tsurugaoka Hachimangu Shrine

29.2mi

Lake Motosu (Motosu-ko)

29.9mi

Amenities of Tensui Saryo

Free wifi

Sauna

Hot tub

Air conditioning

Bar

Terrace

Hot spring bath

Mountain view

Non-smoking rooms

Elevator

Balcony

Bathtub

Upper floors accessible by elevator

Bidet

Free toiletries

Stay rules - Tensui Saryo

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property