Hotel Park Nilo Reforma

The location was perfect! Lots of great restaurants just outside the door of the hotel! The hotel and services was great!!! The room was spacious and we loved that we could make our own breakfast every morning given we had a stove, fridge and microwave.

We were traveling with my teen son who loves to swim. I chose this hotel in part because of the pool. The pool is managed by the gym in the same building. The pool was dirty and had some debris. My son only used the pool for about 15 minutes of the 9 days that we were there. So, if a clean pool is important to you this might not be a good fit.

Very spacious and clean apartment. Our location, fifth floor, was mostly very quiet. Maid service daily included doing the dishes.Ten minute walk to a large beautiful park and castle, and every restaurant we tried, all within a few blocks of the hotel, was very good.

Refrigerator froze everything and was not fixed despite someone claiming it was. Staff did not speak English except for one young lady. That was frustrating when the refrigerator malfunctioned. However when our requests were understood, staff was accommodating, e.g., extra towels, bottles of water.

One Of The Best Places To Stay At While In Mexico City... I Find It Very Difficult To Find Negativity For Hotel Park Nilo... Positives, Staff Always Kind And Helpful, Location Is Excellent Near Everything (Great Restaurants Nearby Right Outside), The Gym Is More Than You Could Ask For, And The Rooms Are Always With Comfortable Beds/ Kitchen Equipped With Everything You Should Need To Cook Along With An Standard Size Refrigerator.

I Know The Pool Is Clean... I Actually Stayed There When They Resurfaced The Pool... I Can Not Explain The Stains On The Floor Of The Pool But It Is A Bit Bothersome, The Pool Is Also Not Heated However That Does Not Bother Me... It Is A Beautiful Deck Area To Hang Out And Is Located On The Same Floor As The Gym.

It is in a beautiful locality, dotted with many great restaurants. A fantadtic room / suite. Totally awesome. The staff, especially Jamie at the reception, was extremely helpful. He helped me find a good taxi, and also book tickets for the museum 😍🤩

I liked everything.

The location is ideal, walking distance to Zona Rosa, Chapultapec park, and there are a lot of restaurants within a ten minute walk of the hotel.

The bathroom had a very high step up into it. I'm used to this in Mexico, but this was unusually high.

It was very clean, quiet and the room was large. It is located in a great area with lots of food options and close enough to most things a visitor might want to see in the central area of Mexico City.

The desk staff didn’t say more than a few words and didn’t smile or welcome anyone. The hot water could have been a little warmer. My partner thought it was hot enough Just a couple of detail overall good

The room was very nice and comfortable

The pool was not too clean also would be nice if they can add a hot tub.

Nice staff and cleanest

They don't have breakfast

Everything

Nothing

The rooms are big and comfortable, the staff is great and the location is perfect.

The pool was under maintenance, it does not have a restaurant and the elevators are old.