Delta Hotels by Marriott New York Times Square

The hotel is in a great location and the rooms were incredibly nice. Bed and pillows were so comfy, shower was nice and powerful. Plenty of towels and toiletries. Safe, fridge and coffee machine. Great quality wifi.

Reception area quite small and cold, due to the automatic doors. Queues for the lift also cluttered the lobby. Only two elevators to service 32 floors, often meaning long waits at busy times. Free tea and coffee in the lobby but no stirrers for sugar?! After room service only certain things got replaced - like we got more coffee but no more creamer or sugar. Only 2 cups provided for three of us.

We really enjoyed our staying at Delta Hotel. Beautiful hotel, room with perfect size for a couple, neat and extremely clean. Bed really comfortable.

Staff could be more friendly and welcoming in the reception. My apartment door was knocked three times by housekeepers and opened once close to 11pm while I was getting into the shower, advising us that our check out was due soon. Note - check out time 12 pm and therefore we still had one hour prior check out. We also paid extra for check in earlier which could have been taken into account.

The room was clean and a great size. A lot bigger then most in the area. The staff were very friendly, they even kept our luggage for us when we had checked out so we could still sightsee. There was coffee provided in the lobby which was very thoughtful.

The elevator was small and took a long time before it arrived.

The hotel is in a great location in terms of access to the sites of the city and subway. You can reach many sites by foot. The hotel was clean and comfortable and the room was modern with a very large TV and a large bed. Our room looked into a back alley and this meant it was surprisingly quiet. Staff were friendly and it was good value for money. We will likely stay again when back in New york.

If you are a nervous person the area does have a lot of homeless people and sometimes visable drug use near the hotel. I didnt personally feel unsafe at any time but its worth noting. We had to wait quite a while for check in as there was only one receptionist and it must have been busier than expected. It would have been helpful if there was a vending machine in the hotel. There was also works going on at the entrance to the hotel which made us nervous when we arrived as it looked all boarded up and dingy so perhaps a heads up about the works would have been good.

location is amazing! Heating/ cooling was pretty good in the room. The view was amazing, could see Empire State from my room.

The room itself is nothing special, no amenities, no slipers, no water. Those are basic things that every hotel should provide. Hotel smelled like weed. And the worst thing by far was elevator. I waited almost 30 min to get down for my check out. Elevator stops on every floor so by the time it came to 30-th floor, where my room was located, it was full and I couldn’t go down by stairs with luggage. Very frustrating!

Good location to stay and is nearby many good stores, close to the subway, times square, groceries.

the noise was in the room, maybe a sensor interop my sleep all night.

The hotel has a very central location, shops, metro, bus stations and even the train station is within walking distance. Times Sqaure and some other main sights (eg. Brodway Theaters) are very close. If you'd like to explore Manhattan, it saves you a lot of time if your accomodation has a central location. The staff at the reception was extremely helpful, we could always get advice from them regarding public transportation etc. The room was quiet, clean and comfortable. Towels were changed every day. We even had a fridge and all the amenities needed. I would recommend this hotel.

It was a bit uncomfortable that we had to use the same credit card that was used during the booking for paying the deposit too, as my card (European bank) was blocked on the first day after arriving to the US (despite calling my bank). We couldn't use my husband's card, but had to wait for mine to work. At the same time, the receptionist was helpful and she said we can pay the deposit the next day, once things were sorted with my bank. Just mentioning as a watch-out. Also, the fridge stopped working one day and we had to wait more than a day for it to be repaired, so we had to throw out some food because of that. The 2 elevators are not enough to serve the whole building, so be prepared for some waiting/walking the stairs.

The cleanliness is perfect. The washroom is clean. And the staff very friendly.

The room felt small because of the lower ceiling. The washroom door allowed space from outside to see inside.

Excellent location, comfy beds and good sized room with smart TV. Good aircon.

Long wait for lift at times. Some of the staff were slightly unwelcoming.

Big clean room. Cleaning was done regularly and every time a check came to see if we were satisfied. We never waited more than 5 minutes for the elevator (20th floor). The $150 deposit was returned immediately upon check out

small things in the bathroom. leaks around the sink and shower.