Staypineapple, An Artful Hotel, Midtown New York

The room is very well planned, so despite its size, everything is well-thought out: from the pull-out coffee tray and pull-out work tray, the under-bed pull-out luggage storage, to the purple chairs that slide under the side tables. All are functional, so our things are within easy reach. The location is excellent - we walked to Macy's, walked to see the lights at Rockefeller Center and Times Square, walked to Penn Station to catch a train to Central Park.... if you want to walk and slow down to see things at your own pace, this is a great hotel to stay. When the walking became too much, it was easy to return to the hotel, recover and go again! Little things count for a lot - the provision of bottled water upon request is greatly appreciated. One less thing to worry about when you're traveling (hydrate!). The coffee machine is clean; this is not a big ask, but many hotels don't clean their cups, never mind their machines. We notice! There's always someone at the front desk and they were always friendly and helpful when I asked questions on how to get to places (even which train to take). Overall, they made a small weekend a great experience.

The hotel is in an excellent and central location. Very clean. Bed and bedding very cozy and smells good. Lovely branding of all the products in the form of pineapple (especially the cookies in the afternoon that are distributed in the lobby and the cozy robe in the room). The shower is nicely decorated and has cosy towels in all sizes.

The room is very small and minimalistic. So is the Shower. Although designed it so that there was space for a suitcase under the bed, yet... It was expected that cold water and coffee would be available to guests 24/7 and not just at certain times. The water bottles had to be requested instead of being offered in a more friendly manner. In conclusion: a recommended hotel, but I would suggest improving the service and giving the feeling that this is a hotel that pampers its guests a little more, considering its price.

This property is a hidden gem! ♥️ Cute, clean, and cozy! I loved all the amenities and extras! Freddy at the front desk was exceptional and made us feel like family, he was kind, courteous and attentive. Not many people know of this place but I will spread the word and be back! Check it out, you will love it. 🍍♥️Thank you for a wonderful stay!

The room makes the most of the limited square footage. The bath room was a good size and bright. There were real glasses, not flimsy plastic ones. Modern decor was fun. Coffee supplied for Keurig was good.

I hate all hotel quilts and duvets. Quilts and duvets make no sense in the summer, and very little sense in the winter. It is almost never cold enough to warrant one, especially since windows cannot be opened. Without a top sheet, I was left to be creative. Even then, TOO WARM. We are in a time where energy should be conserved, not wasted in a room where maximum air conditioning is required. I would have liked a mini fridge. Intelligent assistant "Okay, Pineapple" is not intelligent or well trained. She does have a refined accent though.

The rooms are small but very lovingly and practically furnished. The beds are super comfortable and it is quiet to sleep. The hotel is a very good starting point to discover NYC.

Great vibe! The room itself -- super clean, quiet (we requested a quiet room away from the elevators, and they honored our request). Front lobby staff was very friendly. The west 30's in NYC aren't always the best, but all the things we were doing revolved around that area - Javits Center, getting to the subway to go to TKTS to buy show tickets and getting from/to Grand Central for our trains. The beds were very comfortable. Bathroom was great - plush towels, fulls glass doors for the shower, toiletries provided (wall mounted, which we prefer - shampoo, conditioner, shower gel and hand/body lotion and hand soap next to the sink), hair dryer. We would definitely stay here again.

The room was very cool, loved how comfy the bed was and how easy it was to sign into the wifi, the staff was very nice and the complimentary coffee and free water and the complimentary front desk drinks/snacks was great. The staff was very helpful and even held our bags for us after checking out so we could walk in the city for a while. The atmosphere was great and was a good deal only paid close to three hundred for the night. No one bothered us and me and my girlfriend had a great time.

Only problem which personally didn’t even bother me because of how cheap but nice the stay is, was the shower drain grill was I presume accidentally out on the shower floor and could probably cut someone if they weren’t paying attention but I put it back no big deal just giving a heads up. :)

The location of the hotel is amazing! Additionally, the aesthetic and decor of both the lobby and rooms were colorful, inviting, and fun. The beds and duvets were so comfortable that my husband and I had a hard time getting out of bed everyday!

The rooms are a bit on the smaller side, but that didn’t really bother my husband and I much since we read reviews prior to our trip and knew what to expect. Especially being in the heart of NYC. This is just knit picking, but the hotel says that they serve pineapple water and cookies in the lobby, but my husband and I never got a chance to try any because it was always out or never replenished when we would return. Not too big of a deal.

Our bags were stored for a couple hours as we had arrived early and then we got an earlier checkin at 130pm. Our room was on the 9th floor and very quiet when the windows were closed. Wifi worked very well. Easy access to the city to walk everywhere or grab a subway in any direction. Our shower door leaked since the rubber piece was coming off and someone came to fix it right away which was great! The free coffee and cookies is a nice bonus in the afternoons.

The bed was a little too soft for us but we like a firmer mattress. The rooms are small but thats to be expected in NYC. They still managed to make it quite functional. The OK Pineapple system is cool but I dont know how well it worked as we usually had to ask again downstairs at the desk.

Excellent service, staff is very attentive. Quality bed linens, comfortable beds and pillows. Stylish decor. Room is very clean. Sound proof rooms, don't hear neighbors. They provide one complimentary refreshments or snack of choice. Great location near trains & restaurants.

Very small room for the double bed room. If you like SPACE, this is not the hotel for you. No microwave or mini refrigerator. Also the roof top space is only for 2 rooms not everyone.